Shipping policy

Shipping costs

Germany - 3,90€

Free of charge: from an order value of 50,00€

Other countries:

Zone 1:

Countries: Austria, Belgium, Luxembourg, Netherlands, Denmark, Italy, Spain, Czech Republic, Poland

Shipping costs: 5,90€

Free of charge: from an order value of 100,00€

Zone 2:

Countries: Hungary, Slovakia, Slovenia, Lithuania, Croatia, Latvia, Sweden, Estonia

Shipping costs: 12,50€

Free of charge: from an order value of 150,00€

Zone 3:

Countries: Ireland, Romania, Finland, Portugal, Switzerland

Shipping costs: 17,50€

Free of charge: from an order value of 200,00€

Zone 4:

Countries: Bulgaria, Greece, Cyprus, Malta

Shipping costs: 44,99€

Other countries are currently unfortunately not possible or only on request.

We ship all orders from Germany. For this reason there are no customs duties or import taxes within the EU.

Outside the EU, such as shipping to Switzerland, these may apply. Please note that there are different regulations for customs or import VAT depending on the country. These fees go 100% to the customs of the respective receiving country & must be paid by you.
If you refuse to accept the package, the fees will still be charged. These fees will be deducted from your credit in case of a return by UPS or DHL.

Delivery times:
Germany: ready to ship immediately, delivery time approx. 3-5 working days

Rest of Europe: immediately ready for shipment, delivery time approx. 4-8 working days

If an item is sold out due to high demand, leave your email address for our newsletter and we will notify you as soon as the products are available again.

If you order more than one item with different delivery times, we will ship the items in one shipment (unless otherwise agreed). In this case, the delivery time that applies to the item of the order with the longest delivery time will apply to the goods order as a whole.

General dispatch & delivery information:
We dispatch on working days (Mo-Fr), after which to 14.00 o'clock the complete purchase price plus possible forwarding expenses with us is received. If the payment is received on weekends, public holidays or on working days after 14.00, we can only ship in the following working days.

The buyer is requested to check the goods immediately upon delivery for completeness, obvious defects and transport damage and to notify the seller and the carrier of any complaints as soon as possible. The warranty claims remain unaffected by this.

If the buyer is a consumer, the seller bears the shipping risk in any case, regardless of the shipping method (insured or uninsured) and the shipping costs incurred. If the buyer is not a consumer, the dispatch and delivery shall be at his risk. The delivery of the goods takes place exclusively in the countries which are expressly stated with the individual articles in each case.

Age verification:
Products that may only be delivered to persons of age are marked accordingly and the buyer's age of majority is verified during the ordering process.

Payment Terms:
Payment of the order value plus any shipping charges immediately without deduction.

Area of performance:

The service is provided in Berlin.